The following was received from our Customer Claremore Mechanical services after TNT had messed up with a scheduled delivery.
TNT collected the order on time, on tracking everything seemed to be o.k and eta on time, until I tracked in the afternoon and noticed the details had changed, I called TNT and they advised that out of the 2 parcels only 1 had been delivered and the other that had been separated somehow and would be going out for delivery today.
So, even though it initially seemed to be bad news for the customer, but because I had kept him updated every step of the way where possible (as I always do with these deliveries) he was happy with what we had done
I must say what a great service 😉
Claremore Mechanical Services Ltd
Mob: 07870 160496
Office: 0208 411 4937