In an HVAC industry first, chiller and air handling manufacturer Aermec UK in collaboration with T Clarke Plc building services contractors, are enabling customers to benefit from witness testing equipment by video link.
The facility is part of the company’s on-going environmental strategy to reduce the company’s carbon footprint and deliver tangible savings for customers.
“We have been planning for some time how we can minimise travel for our employees but also assist our customers who have traditionally travelled to the factory in Italy to monitor Factory Acceptance Testing (FAT),” says Paul Lawrence, Managing Director, Aermec UK.
The factory is extremely busy with FAT tests regularly taking place. The provision of a video link for customers who do not wish to travel, ensures that the testing of their equipment can still be observed and discussed real-time.
The test screen will be monitored and there will be a live link into the test cell enabling customers to fully participate, view data and discuss any questions as they arise.
Video-conferencing also offers greater flexibility and the opportunity for more customers from the same company to engage in the tests without incurring flights and hotel costs.
“With the Coronavirus starting to have an impact on businesses and some companies wary of employees taking business trips, we decided to offer video-conferencing facilities sooner, to alleviate customer concerns and help those whose travel is restricted. The technology is available and it makes sense to use it” adds Lawrence.
Aermec’s products are manufactured at its factory near Verona, Italy. There are currently no reported cases in the local area where the factory is situated and there are no cases within Aermec. The company is remaining vigilant and the Italian authorities have checks in place.
The Foreign Office is not advising against travel, but Aermec is willing to work with its customers and offer the best solution that helps them mitigate any risks whilst also addressing environmental concerns and enhancing their green credentials.
Aermec has always adopted a proactive approach to sustainability and minimises its environmental impact where possible. Video-conferencing is a greener and more sustainable option that adds further value for customers.